How to Vet a Water Damage Restoration Company: 10-Point Checklist
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Never hire a contractor blind. Use this 10-point checklist to verify licenses, insurance, and critical equipment.
After a flood, predatory "storm chasers" often flood neighborhoods looking for quick cash. Use this 10-point checklist to ensure you hire a legitimate, qualified restoration professional.
- IICRC Certification: Do they hold active certifications from the Institute of Inspection, Cleaning and Restoration Certification (specifically WRT and AMRT)?
- State and Local Licensing: Are they licensed as a general contractor in your state? (Requirements vary by state, but verify whatever is legally required).
- Proof of Insurance: Can they provide a Certificate of Insurance (COI) showing both General Liability and Workers' Compensation coverage?
- 24/7 Availability: Did they answer the phone immediately and offer a rapid dispatch time?
- Advanced Equipment: Do they use commercial LGR dehumidifiers, HEPA air scrubbers, and thermal imaging cameras?
- Insurance Expertise: Are they familiar with Xactimate or similar industry-standard estimating software used by insurance carriers?
- Detailed Written Estimates: Do they provide a clear, itemized scope of work before demanding payment?
- No High-Pressure Sales: Do they respect your right to review the contract, or do they aggressively demand an immediate signature under duress?
- Local References: Can they provide reviews or references from recent jobs in your specific geographic area?
- Comprehensive Services: Can they handle both the initial water mitigation (tear-out and drying) AND the final reconstruction (putting the drywall and floors back)?
If you want to skip the guesswork and connect directly with vetted, certified professionals who meet these rigorous standards, call 1-800-755-8108 now to get a fair quote.
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